Wednesday 25 May 2016

Can Apple win the next tech war?

As phone sales slow, can the company pivot to AI?




Fifteen years ago, when the time became ripe for post-PC devices that put a premium on integrating software and hardware, Apple was the best-positioned company to lead the charge — and it did. The company's vertical integration, its attention to detail and innovation in both software and hardware, and its willingness to make big bets gave it an edge. And it used that edge to reel off its now-familiar string of game-changing products like the iPod, the iPhone, the MacBook Air, and the iPad.

Now, the iPod is essentially gone, and the other products are in mature or maturing markets, with either pretty flat or dropping sales.

And the tech industry is turning to a new battlefield: artificial intelligence, spread across many devices.

After the success of Amazon's Echo, and the plans laid out at recent Facebook and — especially — Google developer conferences, it seems that the tech industry is pivoting in a big way to artificial intelligence and proactive assistance. Apple has some chops in this area, but it will be challenged to match what its rivals are promising.

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